Frequently Asked Questions

Therapy Only:
We do not directly accept insurance, however we can provide you with documentation needed for insurance reimbursement.
Please check the Mentaya insurance calculator below for your coverage.
We also accept FSA & HSA payments

Coaching:
Coaching work is outside the scope of insurance and does not have reimbursement benefits.
Yes, we offer payment packages of 8 sessions for Coaching.
For Therapy sessions, you may pay upfront for one month.
Please discuss details with your clinical team
Yes, we offer 60-minutes and 90-minutes sessions. Prices do vary, so please discuss details with your clinical team member
As of now, we only offer virtual sessions. We do offer in person groups and workshops.
That depends.
If you are interested in seeking coaching services, yes. We can work with you no matter where you are.
If you are interested in seeking therapy services, then we can only see clients with a residence address in New York State or Outside the US.
Insurance companies mandate a diagnosis, oversee your health records, and may seek access to your information while in therapy. They also may limit your coverage to a set number of therapy sessions per year, regardless of what you're going through.

Paying out-of-pocket increases anonymity, flexibility, and confidentiality in sessions.
Therapy and Coaching can be considered a business expense. Give it a line item in your tax return.

Questions for your Insurance Provider

For additional information, call your insurance provider for answers to the following questions:

Does my plan include “out-of-network” mental health coverage?

What is my co-insurance?

What is my annual deductible for mental health benefits?

Is there a limit on the number of sessions and out-of-pocket coverage per year?

Does my insurance require pre-authorization for psychotherapy?

What is the policy year (i.e. Jan 1 - Dec 31)?